Analisis biaya kualitas untuk mengurangi risiko produk cacat kantong persembahan pada Toko Buku Pustaka Mulia Manado

Authors

  • Thezza Sthevany Helena Kountul Sam Ratulangi University
  • Natalia Y. T. Gerungai Sam Ratulangi University
  • Syermi S. E. Mintalangi Sam Ratulangi University

DOI:

https://doi.org/10.58784/mbkk.255

Keywords:

analysis, quality cost, defective products

Abstract

Quality cost refers to the expenditure incurred both to prevent quality shortages and to handle the results from low-quality production to defective products. This study aims to determine the management of quality costs to reduce the risk of defective products in the Toko Buku Pustaka Mulia Manado. The research method used in this study is qualitative descriptive. The results show that quality costs in 2022 will increase in 2023. The management of quality costs for offering bag products at the Toko Buku Pustaka Mulia Manado has succeeded in reducing the number of defective products before they reach consumers. However, the cost of controlling quality at the Toko Buku Pustaka Mulia Manado is not efficient because it is not in accordance with the quality cost standards based on applicable theories and principles.

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Published

2024-12-09

How to Cite

Kountul, T. S. H., Gerungai, N. Y. T., & Mintalangi, S. S. E. (2024). Analisis biaya kualitas untuk mengurangi risiko produk cacat kantong persembahan pada Toko Buku Pustaka Mulia Manado. Manajemen Bisnis Dan Keuangan Korporat, 2(2), 401–413. https://doi.org/10.58784/mbkk.255

Issue

Vol. 2 No. 2 (2024)

Section

Articles

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Copyright (c) 2024 Thezza Sthevany Helena Kountul, Natalia Y. T. Gerungai, Syermi S. E. Mintalangi

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